Complaint Investigation Report

LPA observed resident carrying paperwork in a plastic bag that appeared to have been just stuffed into the bag in no organized order.

LPA reviewed eviction documentation regarding R1. LPA reviewed resident admission agreement and observed the eviction documentation was within regulation. The admission documentation outlines house rules and terms for eviction. Facility documentation shows R1 did not follow house rules. Based on records reviewed and observations, the facility offers nutritious meals as required. LPA observed food storage areas and found food is stored properly to prevent contamination. LPA reviewed menus and observed meals such as Hamburgers, chicken pot pie, spaghetti, pulled pork and chicken enchiladas offered to residents. When a resident does not prefer the main meal, they are always offered an alternative.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.