Complaint Investigation Report

During LPA’s visit conducted on 5/29/25, LPA was provided with copies of purchases and observed purchased items in R1’s bedroom appears to support purchases. Although, Licensee was unaware of this interaction, they have instructed S1 to stop taking R1 out to make purchases or borrowing money to them. Based on records review, police records #SR250006191 supports LPA’s findings by R1 confirmed that S1 is not doing anything wrong and do not force them to pay and they are only giving in small increments for items like cookies without any further concerns. A finding that the complaint allegation of staff is financially abusing a client while in care is unsubstantiated meaning that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.