Complaint Investigation Report

According to resident’s records, R1 had been hospitalized for unrelated reasons on 2/10/25 and 2/20/25. R1’s physician report dated 12/28/22 confirmed that R1 needs assistance with medication management. Based on interviews conducted with Administrative Assistant confirmed that R1 has been refusing to see their psychiatric provider for months resulting on their medications were not filled by the pharmacy. The preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6, Chapter 8), is cited on the attached LIC 9099D. Appeal Rights Given. The Department have conducted on April 4, 2025, an informal office meeting to address areas of concerns including medication management.