Complaint Investigation Report

LPA toured the building and grounds and did not find evidence of pests. Based on interviews conducted, facility has had pests in the past, but facility purchased a machine to prevent future infestations. LPA tested the water temperature at various locations in the facility. Water temperatures were between 105 and 120 degrees as regulation dictates. The bathrooms were clean and not malodorous. LPA reviewed medication administration records and centrally stored logs. LPA observed prescribed medication is given as ordered. LPA observed medication storage was secure and orderly.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.