Complaint Investigation Report

Per interviews with other parties, and with staff, there are no personnel belonging concerns in the facility. LPA obtained differing information regarding staff providing care to clients, and regarding clients' personal rights being violated.

LPA observed interactions between clients with staff, clients with their peers, and staff to client interactions during the inspections. The investigation revealed that per interviews with staff and other parties, review of records, there was no information obtained that supported that the above listed violations occurred. Their was differing information obtained regarding allegations reported.

Based on the interviews, record/document reviews, and related information obtained during the investigation, the allegations reported are Unsubstantiated, meaning that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

Exit interview was conducted with the Administrator Eddah Kiharra.