Complaint Investigation Report

Per review of facility records, early am medications are provided approximately at 6:00am, morning medications are provided from 7am -9am, noon medications from 11am to 1pm, evening medications from 4pm to 6pm, and bedtime medications starting at 8pm. Medications/Critical medications would be provided within 30 minutes before scheduled time ordered or 30 minutes after scheduled time ordered.

The investigation revealed that there was differing information obtained from information provided to the Department regarding allegations. There was no information obtained that supported the violations had occurred.

Based on LPAs observations, record reviews, interviews with staff, and information obtained from other related party(s) there is insufficient information to prove or disprove the allegation of "staff forced a resident to sit in the facility dining room, and medications are not provided to the resident as prescribed". Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

Exit interview conducted with Kelly Ording, Administrator.