Facility Evaluation Report

Licensing Program Analysts (LPAs), Alviso and Florio, conducted a case management-other inspection, on 4/17/24 at approximately 4:27 pm, and met with Administrator Janna O'Sullivan, and Health Services Director Janice Foster.

This inspection is being conducted to cite a deficiency that was identified during the complaint inspection of earlier today, see LIC9099, dated 4/17/24.

There were some concerns regarding the resident's hygiene care, and updating the plan to ensure needs will/can be met. A meeting was held to discuss concerns, Per LPA interviews with staff, It was identified that staff, S2, made an inappropriate comment during the meeting held to address a resident's (R1) care plan; In summary, the comment regarded the hygiene care plan, previously this type of plan was referred to as the "grandma and grandpa stinky club." This deficiency will be cited, 87468.1(a)(1) Personal Rights of Residents in All Facilities- Residents in all residential care facilities for the elderly shall have all of the following personal rights: To be accorded dignity in their personal relationships with staff, residents, and other persons, see LIC809D.

The following deficiency was cited from the California Code of Regulations, Title 22, Division 6, Chapter 8 of California Regulation and/or Health & Safety Code. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties.

Exit interview conducted with the Administrator.