Complaint Investigation Report

496804028-4-27-2023-21-AS-CMAZ-CRH22X-20230503170128

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SANTA ROSA RO , 1450 NEOTOMAS AVENUE, STE. 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/21/2023 and conducted by Evaluator Victoria Bertozzi

COMPLAINT CONTROL NUMBER: 21-AS-20230421075815

Administrator, Dharmisthaben (Dharmi) Patel

Facility threatened to discharge/evict resident

Licensing Program Analyst Bertozzi arrived unannounced to conduct a Complaint Investigation regarding the above complaint allegation and met with Administrator, Dharmisthaben (Dharmi) Patel.

LPA conducted interviews and made observations.

Facility threatened to discharge/evict resident - Complaint alleges that facility threatened to evict a resident. Additional interview revealed that Licensee communicated that facility may need to issue a 30 day eviction due to a resident potentially needing a higher level of care and it was not meant to be a threat.

This agency has investigated the complaint alleging that facility threatened to discharge/evict resident. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.