Complaint Investigation Report

496803825-5-4-2022-21-AS-HDBI-CERUE4-20220525153027

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1450 NEOTOMAS AVENUE, STE. 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/25/2022 and conducted by Evaluator Victoria Willis

COMPLAINT CONTROL NUMBER: 21-AS-20220425130618

Licensee, Larona Farnum and Acting Administrator, Rachael Lanham

Facility Administrator is not qualified due to not having an administrator certificate

Licensing Program Analyst Willis arrived unannounced to conduct a complaint investigation regarding the above mentioned complaint allegation and met with Licensee, Larona Farnum and Acting Administrator, Rachael Lanham.

Complaint alleges that the facility does not have a certified administrator. Administrator, David Uballez has recently left this facility to work in another facility owned by the Licensee. Licensee is currently completing the Change of Administrator paperwork for the current Acting Administrator, Rachael Lanham who is currently working full time at the facility. Licensee is also working in the facility two days per week to assist in the transition. Acting Administrator and Licensee have active Administrator Certificates.

This agency has investigated the complaint alleging that facility Administrator is not qualified due to not having an administrator certificate. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.