Senior Care Records.

Complaint Investigation Report

Palm View Retreat, Vallejo05/30/2024Licence 486803728

Date signed05/30/2024 09:32:17 AM
The inspector’s account

486803728-5-30-2024-21-AS-BMOS-D6DMUS-20240619095537

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1450 NEOTOMAS AVENUE, STE. 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/17/2024 and conducted by Evaluator Christopher Arnhold

COMPLAINT CONTROL NUMBER: 21-AS-20240117112823

Facility not providing medications as prescribed

At approximately 8:30AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to conduct an investigation into the above allegations. LPA met with Administrator Dae'Janique Harris, interviewed staff and clients and reviewed records. LPA received copies of documents. Based on records reviewed LPA did not find evidence to support the allegation that Facility was not providing medications as prescribed. Records showed facility administered medication as prescribed by physician. Based on interviews conducted, LPA did not find evidence to support the allegation of a personal rights violation.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction