Complaint Investigation Report

The complaint alleges staff did not seek timely medical attention to Client (C1) in care. Based on a tour of the facility and interviews with staff, clients and outside parties, the Department was provided with conflicting statements regarding C1's whereabouts and staff unable to determine when medical attention was needed. In addition, Solano County Coroner's Office and determined C1 passed away due to natural causes, therefore the allegation is found to be unsubstantiated.

No deficiencies cited during today's visit. LPA provided Administrator with an email copy of the complaint report. Signatures on file and appeal Rights given.