Complaint Investigation Report

Based on LPA’s record review and statements received, the preponderance of evidence standard has been met, therefore, allegations for, "Lack of care/supervision resulting in residents going AWOL" and

Staff did not keep facility free of pests are both found to be SUBSTANTIATED.

The following deficiencies were observed (see LIC 9099D) and cited from the California Code of Regulations, Title 22, Division 6 of California Regulation. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties. Exit interview conducted and appeal of rights provided.