Complaint Investigation Report

LPA received additional corroborating statements that R1 was found with soiled, soaked in urine clothing, feces on their body and dried feces on the carpet and on bathroom. LPA toured R1s room and R1 had moved out a little over a week and the room did not have any furniture, but the room had a very strong urine smell, the carpet was with larger stains and the bathroom toilet seat and rim had dried smeared feces. It was also corroborated that R1 was found soaked and dirty multiple times and R1s family would pick up clothing to wash. R1s family reported they moved resident out because of the lack of care. LPA was unable to get statements from R1 due to their Dementia diagnoses.

Based on LPA observations and statement received, facility failed to ensure R1s was kept clean and dry and failed to meet R1's needs. Facility also failed to ensure R1s room was clean and sanitary. The preponderance of evidence standard has been met, therefore the allegations for Neglect/lack of supervision resulting in resident's care needs not being met and Facility not kept clean and sanitary are both found to be SUBSTANTIATED.

The following deficiencies were observed (see LIC 9099D) and cited from the California Code of Regulations, Title 22, Division 6 of California Regulation. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties. Exit interview conducted and appeal of rights provided.