Complaint Investigation Report

In addition, C1 was observed by staff to have sores on C1's wrists. C1 was found to have documented behavior of self-inflicting skin picking. On 6/25/2023 C1 was sent to the hospital for complaint of back pain. On the morning of 6/26/2023, staff S1 had observed C1 with sores on their wrists with photos taken. S1 indicated that C1 was wearing bracelets that C1 received as birthday gifts and was wearing a medical wristband; both of which may have caused C1 to have irritation and demonstrate self skin picking. On 6/28/2023, facility staff observed C1 to have picked their sores more severely and was sent out for medical attention two days after initial sores were observed. Due to a lack of corroborating evidence to determine when the sores began developing, the allegation is found to be unsubstantiated. Allegation, Staff failed to seek timely medical treatment for client in care is UNSUBSTANTIATED. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. Appeal Rights given.

No deficiencies cited during today's visit.