Complaint Investigation Report

486801728-11-18-2024-21-AS-KMOA-DBNM7S-20241205082202

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1450 NEOTOMAS AVENUE, STE. 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

07/02/2024 and conducted by Evaluator Araceli Canela

COMPLAINT CONTROL NUMBER: 21-AS-20240702153511

Staff are storing expired medication for a resident in care.

Staff are administering medication that is not prescribed to a resident in care.

Licensing Program Analyst (LPA) Araceli Canela arrived unannounced for the purpose of continuing complaint investigation. It was alleged staff are misusing residents funds, but reporting party could not provide how, just that clients C1 & C2 did not get a haircut. LPA reviewed P&I funds and took statements & no one corroborated that clients funds are missing or being missused by staff. It was also alleged, staff are storing expired medication & staff are administering medication that is not prescribed to a resident in care. More specifically, that client C1 had expired medication and C2 was provided melatonin at night. LPA reviewed medication & both client bedrooms, took statements & LPA did not observe exprired medication or melatonin in medication box. Facility also denies allegations. Although the allegation may be true, based on the observations, records & statements, there is not a preponderance of evidence to prove or, disprove, the above allegations. Therefore, all of the above allegations are UNSUBSTANTIATED.