Facility Evaluation Report

Licensing Program Analyst (LPA) A. Canela arrived at this facility unannounced, to conduct a case management inspection and met with house manager, Estella Constantino; Christina Noblejas was asked to come in to the facility and meet with LPA. This Case management inspection is to go over facilities plan of correction regarding bathroom remodel in client C1's bedroom. The bathroom was observed to have the flooring completed and the room does not have the smell of mold or mildew. Licensee explained the bathroom should be completed and the end of this month.

Upon arrival to the facility , staff were once again not wearing any face/mouth coverings. LPA previously reminded the facility, mask should be worn regardless of vaccination status. LPA requested facility to take LPAs temperature and staff never asked LPA any Covid-19 questions or requested LPA to sign in. LPA noticed staff S1 attempting to lock medication cabinet that had been left unopen. On previous visit, the medication closet was open and staff stated they had just open it and were about to close it. During today's visit the same excuse was given to LPA.

LPA also enquired regarding paperwork facility stated they had, for a pest exterminator service. On LPAs previous visit, LPAs foot was ran over by a large rat. Today, LPA inspected kitchen cabinets and no rat/mouse dropping were observed. LPA requested facility to send paperwork of terminix to LPA for review.

LPA spoke with licensee regarding client C3 who's bed appeared not to be used as it had several piles of folded clothing. Client C4 explained, they have been sleeping in that room by themselves and C3 does not sleep there. LPA was informed C3 does not want to sleep on their bed and sleeps in the living room. Facility explained, they have never notified CCL and may have told NBRC but is not sure. LPA explained this is a personal rights violation.