Complaint Investigation Report

486804109-8-10-2023-21-AS-KMOA-CUTPRE-20230818113235

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1450 NEOTOMAS AVENUE, STE. 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

07/27/2023 and conducted by Evaluator Araceli Canela

COMPLAINT CONTROL NUMBER: 21-AS-20230727112829

Licensing Program Analyst (LPA) A. Canela arrived unannounced for the purpose of delivering findings on this complaint. LPA met with the Administrator and discussed the disposition. Complainant alleges that resident, C1, has been kept in isolation and not allowed to have contacts with friends. Administrator denies the allegation and states that C1 was a tenant and was free to come and go and associate with anyone. C1 previously indicated to LPA, Leibert, satisfaction with C1's living situation and stated that C1 has not been denied contact with friends and family and has been free to come and go at C1's pleasure. Based upon the statements, and although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegation is UNSUBSTANTIATED.