Complaint Investigation Report

Facility representatives stated that no staff member by the name referenced in the complaint is employed at the facility and that the facility does not use three-digit room numbers; no resident was identified as occupying the room number referenced.

LPA reviewed facility records, including resident care plans and incident reports. Record review did not identify any resident documented as requiring a Hoyer lift, nor did records reflect any reported incident or injury related to Hoyer lift usage on or around 01/05/2026.

Based on record review, interviews conducted, and observations made, there was insufficient evidence to support the allegations that staff failed to follow a resident’s care plan when assisting with ADLs or that staff violated a resident’s personal rights.

Therefore, the allegation is UNFOUNDED means that the allegation was false, could not have happened and/or is without a reasonable basis.

Exit interview was conducted and a copy of this report was signed and given to the Administrator.