Complaint Investigation Report

LPA's reviewed what basic services are provided at the facility. Facility staff provide assistance with activities of daily living but do not provide one on one care or continuous observation. A review of resident records did not reveal any prior incidents of aggression between R1 and these residents. LPA's reviewed pre-placement documentation and did not find any indication that any of the residents involved required 1 on 1 care. There was nothing in the records regarding aggressive acts in the past.

R1 was involved in another incident with a different resident where the resident did not allow R1 to leave a doorway. The other resident pushed R1, which caused R1 to receive a skin tear. LPA's reviewed staff schedules and observed there were a sufficient number of staff on duty that day. Residents are free to walk through the facility grounds. When staff observe residents begin to have an altercation, they immediately attempt to intervene. When the situation calls for more support, local law enforcement is contacted.

Facility made all appropriate notifications per regulation.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.