Complaint Investigation Report

Complaint alleges facility did not safeguard residents' belongings. Based on interviews with multiple staff (S1, S3 & S4) it was consistently indicated that residents clothing are often shared due to soiled clothing in need of cleaning. This ultimately resulted in the facility being unable to properly maintain and safeguard resident belongings, therefore the allegation is found to be substantiated.

Allegations, lack of supervision and staff did not safeguard residents' belongings are found to be SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met. The following deficiencies were cited on 9099-D, per Title 22 Regulations, Division 6. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties. Exit interview conducted and appeal of rights provided.