Complaint Investigation Report

LPA reviewed the Staff Schedule and found that to be appropriate. LPA interviewed staff members that care for residents which yielded no additional information to corroborate the allegation. LPA conducted a tour of the facility on October 10, 2023 and found staff caring for the residents in a timely manner. Furthermore, activities were being conducted on said date.

Complaint alleges that Staff do not ensure that residents receive their medication(s) as prescribed. Based on a Medication Administration Record (MAR) review of a sample of resident medications, LPA could not corroborate the allegation. In addition, LPA could not prove or disprove the allegation.

A finding that the complaint allegation of Staff do not ensure that residents are provided care in a timely manner and staff do not ensure that residents receive their medication(s) as prescribed are unsubstantiated meaning that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview was conducted and a copy of this was report was signed and given to the Administrator.