Complaint Investigation Report

In addition, upon interview with S1 it was indicated that the facility was in partnership with Northbay Regional Center for staffing support when needed. Lastly, upon interview with SC1, it was stated that they serve as the liaison for all three clients and indicated no issues with staffing shortages or meeting these expectations.

Allegation, staff unable to assist resident(s) in a timely manner is UNSUBSTANTIATED. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

No deficiencies cited during today's visit.