Complaint Investigation Report

There is no evidence of staff taking R1’s supplies and when LPA questioned other residents about missing supplies, 4 of 4 resident questioned stated that they had not found anything missing from their apartments. A resident (R2) did state that a staff member had asked to borrow some supplies once, but staff did ask and replenished the supplies later. R1’s supplies are not numbered or inventoried so there is no evidence to establish any misuse of R1’s incontinence supplies. Based on interviews of staff and residents and the lack of evidence to support that supplies were taken the allegation that Facility staff did not safeguard resident belongings is unsubstantiated. Although the allegation may have occurred there is not a preponderance of evidence therefore the allegation that Facility did not safeguard resident’s belongings is UNSUBSTANTIATED.