Complaint Investigation Report

Based on interviews with Executive Director, LPA found that an updated care plan was implemented to mediate R1’s behaviors. In addition, LPA interviewed Care Coordinator (S1) who indicated that on multiple occasions; the facility had notified and spoken with R1’s responsible party, attempting to find a more a appropriate level of care for R1 as staff observed R1's behaviors more frequently. S1 also stated that they assisted R1's responsible party with identifying several alternate living options for R1. Lastly, the facility had come to an agreement with R1's family and submitted a legal eviction notice for R1 on 4/20/2023 to reinsure R1 was placed at a higher level of care.

The facility and staff were aware of R1’s changes of behavior and attempted multiple interventions to address concerns ultimately leading to R1 being transferred to a higher level of care. Due to a lack of corroborating evidence the allegation, staff do not prevent a resident from causing harm to other residents while in care is found to be unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

No deficiencies cited. Appeal Rights given.