Complaint Investigation Report

Based on the interviews that were conducted and the information received, there is no evidence to support that any staff member threatened any of the clients in care. LPA was unable to identify any clients in care being spoken to inappropriately or being threatened in any way.

Based on the statements received, observations made, and documents reviewed, A finding that the complaint allegation of Staff threatening resident is UNSUBSTANTIATED meaning that although the allegations may have happened there is not a preponderance of evidence to prove that the allegation occurred.

Exit interview was conducted and a copy of this report was signed and given to the Administrator.