Complaint Investigation Report

Complaint alleges that Staff did not administer resident’s medication as prescribed. Based on interviews that were conducted, LPA learned that the facility was following the Hospice Care Plan and the Medication Orders as prescribed by the Doctor. Furthermore, A review of the Medication Assessment Record (MAR) revealed that the facility followed prescribing methods and orders by the Physician and that there were no changes to the medication by the physician.

A finding that the complaint allegations of Neglect/lack of supervision resulted in death and Staff did not administer resident’s medications as prescribed are unsubstantiated meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview was conducted and a copy of this was report was signed and given to the Caregiver, Cristina Bayot.