Complaint Investigation Report

Interviews with staff (S1 & S2) also explained to LPA that they have positive relationship with residents and other staff with no observations of residents being mistreated by staff. Allegation, personal rights violation is UNSUBSTANTIATED. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. Appeal Rights given.

Report was reviewed with Lead Staff and copy of the report was provided for Licensee.