Complaint Investigation Report

A finding that the complaint allegations of, Staff not providing a safe and comfortable environment for residents in care and Staff not providing adequate food service are unsubstantiated meaning that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview was conducted and a copy of this was report was signed and given to the Staff Member, Sylvia Cabnila.