Complaint Investigation Report

The complainant also alleged that Resident's diapering needs are not being met resulting in resident's sustaining a Urinary Tract Infection. LPA toured the facility and observed that the facility has had a sufficient supply of incontinence products for all residents. Hospice and caregiver charting notes did not indicate that any of the residents had urinary tract infections.

Based on the statements received, observations made and documents reviewed, A finding that the complaint allegations: Staff threatened resident and Resident's diapering needs are not being met resulting in resident's sustaining a Urinary Tract Infection are UNSUBSTANTIATED meaning that although the allegations may have happened there is not a preponderance of evidence to prove that the allegation occurred. We have therefore dismissed the complaint.

No deficiencies cited during this inspection.