Complaint Investigation Report

486804139-1-31-2024-21-AS-KMOA-D28TJQ-20240207134639

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1450 NEOTOMAS AVENUE, STE. 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/29/2024 and conducted by Evaluator Dominic Tobola

COMPLAINT CONTROL NUMBER: 21-AS-20240129102045

Staff do not implement proper safety measures in the facility

On 1/31/2024, Licensing Program Analyst, Tobola arrived unannounced for the purpose of opening complaint investigation and was greeted by Administrator, Elizabeth Hall. LPA toured the facility, interviewed staff, reviewed facility records and made observations.

Complaint alleges staff do not implement proper safety measures in the facility regarding chemicals accessible to clients in care. Upon a tour of the facility, LPA found all cleaning supply storages to be secured. LPA also inspected contents within the staffing breakroom but found no items that could pose as a danger to clients if accessible.

Allegation, staff do not implement proper safety measures in the facility is UNSUBSTANTIATED. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.