Facility Evaluation Report

Licensing Program Analyst (LPA) Canela arrived to deliver findings on complaint # 21-AS-20220310163110 at Ruthie's Home on 03/29/2022. LPA met with House Manager Raquel Cistac. During the complaint investigation, LPA toured the facility and observed deficiencies.

Upon arrival, LPA observed Staff (S1 & S2) without a face mask on while supervising clients in care. Licensee was previously warned via email on 01/13/2022 regarding the requirement of staff wearing a face mask in the facility. Additionally, record review, observations and statements received revealed Licensee/Administrator has not been available/working on the facility premises.

Administrator previously stated personal reasons for not being at the facility and designated Raquel Cistac as House Manager. LPA did not observe documentation of days Administrator worked at the facility (photos taken). LPA had requested documents needed to change the administrator from Robin Brandon to Raquel Cistac but as of today's inspection LPA has not received the documents.

Deficiencies cited (see LIC809-D page) from the California Code of Regulations, Title 22, Division 6 of California Regulation. Failure to correct the deficiencies and/or repeat deficiencies within a 12 month period may result in civil penalties.

Exit interview conducted with Licensee Raquel Cistac whose signature below confirms receipt of report.