Complaint Investigation Report

On 8/24/21 staff 1 (S1) mentioned similar racial comments that C1’s responsible party had stated. C1’s responsible party demanded that S1 be removed from working with C1. Client 30-day eviction notice was given on September 9th, 2021. Per regulation 80068.5 the eviction notice was not given in support of the list following reasons: (1) Nonpayment of the rate for basic services within ten days of the due date. (2) Failure of the client to comply with state or local law after receiving written notice of the alleged violation. (3) Failure of the client to comply with general facility policies that are documented in the facility admission agreement, and are for the purpose of making it possible for clients to live together. (4) Inability to meet the client's needs. (A) Needs and Services Plan modification must have been performed, as specified in Section 80068.3(a), which determined that the client's needs cannot be met by the facility and the client has been given the opportunity to relocate as specified in Section 80068.3(b). (5) The client refuses to comply with his/her Restricted Health Condition Care Plan, if any, as specified in Section 80092.2. (6) Change of use of the facility. Based on the Departments investigation, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED.

Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

This report was reviewed with Administrator, Jim Garcia and Appeal rights were given.