Complaint Investigation Report

The following was reported to the Community Care Licensing, Santa Rosa Regional Office:

Paradise Home's food supply in the kitchen pantry and refrigerator were almost empty and would not last the clients a week.

Allegation: Staff do not ensure there is an adequate food supply for clients

Paradise Home management stated the facility was attempting to minimize food waste, therefore the food supply had been lower than usual. Interviews conducted with relevant parties also corroborated the allegation of a low food supply observed in the facility prior to LPA's visit on 03/07/2023. Administrator purchased a supply of groceries for Paradise Home during LPA's inspection on 03/07/2023 (photos taken). Additionally, LPA reviewed 4 of 4 client's food intake logs and weight logs. LPA observed client's had not lost a significant amount of weight (weight fluctuated within approximately 10 lb) between January - March 2023.

LPA conducted an on-site inspection at Paradise Home on 03/07/2023. LPA inspected the kitchen pantry and 2 of 2 refrigerators. LPA observed a food supply of nonperishable and perishable food for clients (photos taken). However, the facility food supply did not meet the regulation requirement of a supply of staple nonperishable foods for a minimum of one week and fresh perishable foods for a minimum of two days shall be maintained on the premises.

Based on LPA's observations on 03/07/2023 and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

Deficiencies cited (see LIC9099-D page) from the California Code of Regulations (Title 22, Division 6 of California Regulation). Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties.

Exit interview conducted with Administrator Ana Morales, whose signature below confirms receipt of report.