Facility Evaluation Report

At approximately 11:30 AM Licensing Program Analyst (LPA) Stevenson arrived unannounced for the purpose of conducting a quarterly Case Management-Legal/Non-compliance (NCC) Inspection and met with caregiver Martha Reyes who has Designation of Facility Responsibility (DFR). Administrator Madonna Martinez was called to advise of NCC inspection, but was not able to attend as she was at a sister facility.

LPA was advised that there were five (4) residents in care, one (1) of which is on hospice.

This facility was placed on a non-compliance (NCC) on 06/26/2024 for a two-year term by Community Care Licensing (CCL); Concerns addressed in NCC meeting on 06/26/2024 were:

Active Administrator in place for facility oversight per regulation

Timely response to CCL when communication is engaged

DFR was advised that on 08/27/2025 and again on 10/13/2025, LPA left voice mail messages with licensee that an update was needed as to the status of Triune, INC with the Franchise Tax Board (FTB). LPA advised DFR that Triune,INC is currently indicated as in suspended status with the FTB. In addition LPA advised DFR That this LPA did not receive a update response from the licensee regarding their efforts with the FTB and that this was in violation of the NCC goal of Magnolia Gold Home Care having more, "Timely responses with CCL when communication is engaged"