Complaint Investigation Report

LPA observed two long LED light fixtures in each hallway that could contain three (3) bulbs each, but each contained just two (2) bulbs and both light fixtures and their switches were observed to be operational and emitting bright light for each hallway.

In interviews with four (4) of four residents LPA learned that the facility has lighting in both hallways and that residents are free to use the light switch to turn the lights on when in the hallway. LPA also learned that residents are repeatedly asked to turn the hallway light off when not in use.

Additional interviews with two (2) staff members reveal that staff do not shut the hallway lights off on residents while they are using them but do ask residents to shut the hallway light off when not in use and will shut the lights off themselves when they see residents not using the hallway.

Because the facility has operating hallway lights emitting adequate light for night use, and because staff do not turn the lights off on residents while in use, the complaint that staff do not ensure hallways have adequate lighting is unsubstantiated.

A finding that the complaint allegation is Unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.