Complaint Investigation Report

Interview conducted with Licensee stated that the facility retains a monthy pest control company at a sister facility and intends to have them begin at Kenji's home now that they are licensed and have accepted their first client. On 08/19/2025 LPA observed and obtained a record of a pest intervention performed by Orkin on 08/11/2025. Interview also revealed that staff have observed some ants in the facility, but they are quick to take care of of the ants using sponges and cleaning products. LPA observed cleaning products and sponges readily available during visit.

Based on observations made and interviews conducted, this allegation is Unsubstantiated. A finding that the complaint allegation is Unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

Exit interview conducted. Copy of report discussed and provided to House Manager Loudes Soller.

Signature on form confirms receipt of documents.