Complaint Investigation Report

Interviews were conducted with both F1 and S1. F1 clearly expressed to the LPA that they are free to choose whom they visit, and that caregivers have consistently been helpful and supportive of visits. F1 emphasized that they make their own decisions regarding visitation and have not felt restricted by staff.

Based on interviews, observations, and documentation reviewed, the investigation revealed that residents are allowed visitors and there was no evidence to support the claim that staff were preventing visitations, therefore the allegation is UNFOUNDED means that the allegation was false, could not have happened and/or is without a reasonable basis.

Exit interview was conducted and a copy of this report was signed and given to the Administrator.