Complaint Investigation Report

Facility did not administer resident medication as prescribed –

The complaint alleged that the facility resident records were falsified, and prescribed medication was not refilled as requested.

During the investigation, the Administrator stated that the resident refused to attend a scheduled physician's appointment. Record review confirmed that Resident R1 had a prescription for the medication in question. Resident R1 stated that the facility failed to schedule the physician's appointment; however, LPA did not obtain sufficient evidence to verify that the facility failed to administer the resident's medication as prescribed. Therefore, the allegation could not be substantiated.

A finding that the complaint allegation is Unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

Exit interview conducted. Copy of report discussed and provided to Executive Director. Signature on form confirms receipt of documents.