Complaint Investigation Report

486801529-1-30-2024-21-AS-VBEI-D2HQBV-20240216110208

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SANTA ROSA RO , 1450 NEOTOMAS AVENUE, STE. 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

12/14/2023 and conducted by Evaluator Christi Coppo

COMPLAINT CONTROL NUMBER: 21-AS-20231214092330

Staff member pushed the resident agressively

At approximately 10;00am, Licensing Program Analyst (LPA) Christi Coppo arrived unannounced to deliver findings regarding the above allegation and met with Chet Salvador, Administrator.

Complaint alleges staff member pushed the resident aggressively. Per interviews conducted, resident revealed to Reporting Party that the staff at Fairfield Meadows pushed and bullied a client. During the most recent incident, staff yelled and pushed noted resident, resulting in resident hitting the wall. Per interviews conducted, outside parties and witnesses have never observed the staff being aggressive with residents or yelling at residents. Per LPA’s interview with noted resident, staff is aggressive with them, sometimes hitting them. Per LPA’s interview with witness, it has been reported that staff has been aggressive with a resident. However, staff being aggressive has not been directly observed.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated.No deficiencies cited during this inspection.