Complaint Investigation Report

2 of 2 clients stated they had been threatened by Licensee Mike Whiteside.

3 of 4 staff stated they had not heard about staff threatening the clients. 1 staff stated they heard the licensee with C1 during an interaction at the facility. C1 called the licensee a derogatory name, to which the licensee replied “Why don’t you show me the (derogatory name) I am.”

It was determined that 2 clients stated they had been threatened by the licensee. One staff member witnessed the licensee threatening one of the clients. This allegation is substantiated.

Based on interviews and evidence obtained during the investigation, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22), is being cited on the attached LIC9099D. Appeal rights were provided. Exit interview was conducted and the report was provided to licensee Rachelle Whiteside.

The following deficiencies were observed (see LIC 9099D) and cited from the California Code of Regulations, Title 22, and California Health and Safety Code. This incident is currently under review and a future civil penalty may apply based on 1569.49(f) H&S. Failure to correct the deficiencies may also result in civil penalties.