Complaint Investigation Report

During the interview with the licensee it was reported the facility has had a pest control service for several years. The Licensee stated we have had a problem with roaches the past few month. Licensee In response has increased pest services from monthly to twice a week.

Based on the interviews conducted the allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted. A copy of the report was provided to Licensee Angela Rhodes.