Complaint Investigation Report

Facility staff mismanaged residents’ money.

It was reported that staff used the residents’ money to buy smart water and sunflower seeds.

Staff reported yes, there was a lot going on with the residents at the store and I paid for the resident’s items and mine all at once.

Based on the evidence obtained, the preponderance of evidence standard has been met; therefore, the allegation is found to be Substantiated. California Code of Regulations (Title 22) is being cited on the attached LIC 9099D. Appeal rights are provided, and a closure interview was conducted.