Complaint Investigation Report

Resident’s needs were not being met when the resident did not receive a shower.

During the interview process, the administrator and six staff persons that worked with the resident were interviewed. The resident was not interviewed, as he has moved. Several documents were received and reviewed to include the Physician’s Report, Medication Records, Resident Appraisal, and Admission Agreement.

It was reported that the resident at times would take a shower; however, other times he would tell the staff persons that he did not want to take a shower. It was stated that the staff persons tried to encourage and work with the resident in taking a shower; however, many times the resident would refuse.

It could not be proven that the resident’s needs were not being met when the resident did not receive a shower . Although the allegation may have happened, or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are Unsubstantiated . No deficiencies cited.