Senior Care Records.

Complaint Investigation Report

New Vision Services, INC. 2, Redding08/30/2022Licence 455002481

Census4
Date signed08/30/2022 02:13:55 PM
The inspector’s account

Resident was inappropriately touched while in care.

Staff did not provide supervision as necessary to meet resident's needs

The Department investigated the above allegations and during interviews conducted with Administrator (Admin), three of three (3/3) staff, four of four (4/4) residents, and records reviewed, it was determined that R1 was inappropriately touched while in care and staff did not provided supervision as necessary to meet the residents needs allegations to be substantiated.

Resident was inappropriately touched while in care.

Staff did not provide supervision as necessary to meet resident's needs

Interviews conducted with Administrator (Admin), three of three (3/3) staff, four of four (4/4) residents, and records reviewed determined that R1 was inappropriately touched while in care. During the Departments interviews it was concluded that R1 and R2 was not provided adequate supervision resulting inappropriate conduct. R2 admitted that, R2 touched R1 inappropriately while being transported in the facility van. R1 reached out to facility staff and reported the incident, causing R1 and R2 not able to be left alone anymore. R1 reported that R1 did not authorized said touching.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the allegation is found to be substantiated. The following deficiency was cited per CA Code of Regulations Title 22- refer to the 9099-D.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction