Complaint Investigation Report

LPA investigated the allegation, “Staff interact inappropriately with resident.” LPA interviewed R1 and R1 reported staff have not acted inappropriately towards R1 or other residents. R1 reported they love living at the facility and they see staff as family. Residents reported that they have respectful relationships with all staff. Residents reported their satisfaction with staff’s professionalism and did not express any issue with staff speaking or interacting with them in any inappropriate manner.

Based on the evidence provided, the preponderance of evidence standards was not met, therefore, the above allegations are found to be UNFOUNDED. An unfounded allegation means that the allegation was false, could not have happened and/or is without a reasonable basis.

Exit interview conducted. A copy of this report was left at the facility.