Complaint Investigation Report

facility dated for November 27, 2024, LPA learned that the former facility administrator did not address the situation appropriately and as outlined in Title 22 regulation. During a review of the discharge paperwork, LPA learned that the foot cast was on for approximately six weeks. Furthermore, LPA reviewed the Termination Documents provided by the facility which reflected that the former administrator was terminated due to violating multiple company policies. LPA educated the current administrator on the importance of ensuring that timely medical attention is afforded to ALL clients in care.

Deficiencies cited from the California Code of Regulations, Title 22, Division 6, Chapter 1 of California Regulation. Appeal rights were provided. Failure to correct the deficiency and/or repeat deficiencies within a 12-month period may result in civil penalties. Exit interview was conducted, and a copy of this report was signed and given to the Residential Care Coordinator.