Complaint Investigation Report

Complaint alleges that Staff dispensed wrong medications for resident on an outing causing resident to miss medications. Based on interviews that were conducted, LPA could not prove or disprove the above allegation. LPA learned that the resident’s significant other was handling this particular medication. Furthermore, inconsistent statements were made during the investigation.

A finding that the complaint allegations of Untrained staff administering medications, Staff dispensed wrong medications for resident on an outing causing resident to miss medications are unsubstantiated meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview was conducted and a copy of this was report was signed and given to the Administrator.