Complaint Investigation Report

During the investigation, documents were obtained and reviewed to include the Staff Records Review document, staff names and cell numbers and the staff listed on the Guardian Roster Report. During the walk-through staff were present and a review of their fingerprint clearances and associations were determined. Nine staff person records were reviewed and out of the nine staff persons, three were not associated with the Hilltop Springs Senior Living facility. Although the three staff members were either cleared or pending clearance, the three staff members were associated to the facility’s sister facility in southern California. It was reported that the facility was associating most of their staff through the sister facility; however, the administrator was advised during the visit that staff should be associated with the facility that they are working in.

Based on investigation observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated . California Code of Regulations, (Title 22), is cited on the attached LIC 9099D.

Appeal Rights were explained and provided to the facility representative listed above and an exit interview was conducted. If any of the cited deficiencies are not corrected by the noted due date, civil penalties may be assessed.