Complaint Investigation Report

455002976-7-22-2026-59-AS-LMUZ-DWDVH4-20260727162630

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO NORTH ASC , 9835 GOETHE ROAD, SUITE 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

06/01/2026 and conducted by Evaluator Ivan Avila

COMPLAINT CONTROL NUMBER: 59-AS-20260601144112

Staff are mismanaging residents medication

On July 22, 2026, Licensing Program Analyst (LPA) Ivan Avila conducted an unannounced complaint investigation visit regarding the above allegation directed by the Department. LPA Avila met with Troy Watkins and explained the purpose of the visit.

During the investigation process, interviews and a review of records were initiated.

LPA investigated the allegations, “Staff are mismanaging residents medication.” Staff reported that medications are given to residents as prescribed in the physician orders. Staff reported that all staff adhere to their company policy regarding medications.

Based on the evidence provided, the preponderance of evidence standards was not met, therefore, the above allegation is found to be UNFOUNDED. An unfounded allegation means that the allegation was false, could not have happened and/or is without a reasonable basis.

Exit interview conducted. A copy of this report was left at the facility.