Complaint Investigation Report

LPA Chiarelli and S1 toured the facility and S1 showed LPA Chiarelli the door in question. LPA Chiarelli observed that the door was able to open and worked properly and was in good repair.

Although the above allegation mentioned may have happened, or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, and the above findings are Unsubstantiated.

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Allegation: Staff yells at residents in care. – unsubstantiated

During the investigation LPA Chiarelli interviewed a resident (R1) who was involved in the incident that alleged that staff yells at residents in care. R1 stated that S1 had yelled at them when they tried to knock on their roommates door. R1 sent voice recording of the incident to LPA Chiarelli. The audio recordings were reviewed by LPA Chiarelli and after listening to the recording there was not enough evidence provided by the recordings or statements to meet the preponderance of evidence.

Although the above allegation mentioned may have happened, or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, and the above allegations are unsubstantiated.